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Matharu, Sukhjeet Kaur
- A Study on Investment Behavior of Middle Class Households in Indore
Abstract Views :566 |
PDF Views:152
Authors
Affiliations
1 Prestige Institute of Management and Research, Indore, IN
1 Prestige Institute of Management and Research, Indore, IN
Source
Review of Professional Management- A Journal of New Delhi Institute of Management, Vol 13, No 2 (2015), Pagination: 96-105Abstract
Policy makers in India find tremendous untapped investment potential among middle class households. Investment refers to sacrificing a certain value in the present for a future uncertain reward. In the present scenario of economic prosperity, Indian middle class has emerged as one of active investors having surplus income at their disposal. They are aware of the various benefits of investment such as tax savings or precaution against any uncertainty and improving future standard of living. Depending on their needs and risk taking capabilities, they select various investment assets. The present study aims at exploring the investment behavior of middle class households in Indore to reflect the influence of demographic profiles on investment behavior. Data are collected on the basis of self structured questionnaire and processed to find the difference in choice of investment instruments by different age groups and gender of the middle class households in Indore. This study can be helpful to the investors, marketers, financial planners and government.Full Text
- IT Based Services in Public and Private Sector Banks:A Study on Application of Information Technology on Customers
Abstract Views :328 |
PDF Views:111
Authors
Affiliations
1 Prestige Institute of Management & Research, Indore:452010, IN
1 Prestige Institute of Management & Research, Indore:452010, IN
Source
Review of Professional Management- A Journal of New Delhi Institute of Management, Vol 10, No 2 (2012), Pagination: 73-80Abstract
Information technology has brought about a revolution in the banking industry. Availability of technology such as ICT as well as the increase in the competition in financial services have compelled banking sector to reconsider improving their operational efficiency and marketing strategies. This paper is an attempt to identify the impact of various IT based services offered by public and private sector banks on customers. Using questionnaire method , the study investigates factors that have framed perceptions of customers on IT based services offered by both types of banks. Then, Anova tests are carried out to find whether or not perceptions of customers on two groups of banks i.e. public and private banks for providing IT based services are significantly different. Anova tests are also generated on gender bias of perceptions of the male/female group of customers on the provision of IT based services and levels significance have been listed. This study can be helpful to planners, policy makers, bankers and those who are interested in the study of banking sector.Keywords
ICT, Marketing Strategies, Public Sector & Private Banks by Different Types of Banks.Full Text
- Factors Affecting Entrepreneurism:A Perceptual Study of B-School Students
Abstract Views :451 |
PDF Views:116
Authors
Affiliations
1 Prestige Institute of Management and Research, Indore, Indore (MP) 452010, IN
1 Prestige Institute of Management and Research, Indore, Indore (MP) 452010, IN
Source
Review of Professional Management- A Journal of New Delhi Institute of Management, Vol 9, No 2 (2011), Pagination: 8-12Abstract
A growing interest in the entrepreneurship is shaping the discussion of academicians, economists and policy makers on a regular basis. Rarely does a head of state discuss economic conditions without reference to entrepreneurs and their importance in creating a more prosperous future for its citizens. This study explores how Business School Students perceive entrepreneurship as a career. It is quite possible that some students prefer wage-employment and some may prefer self- employment. Consequently, if a goal within business schools is to design courses and programs for both sets of students as well as courses in which both sets of students co-exist, it is important to understand similarities and differences between entrepreneurially- oriented students and their non-entrepreneurial classmates. This study helps in identifying characteristics of aspiring entrepreneurs and variables that influence entrepreneurial intent into them.Full Text
- Assessing Service Quality Dimensions of Public and Private Sector Banks in Indore – An Empirical Study
Abstract Views :353 |
PDF Views:98
Authors
Affiliations
1 Prestige Institute of Management and Research, Indore (M.P.), IN
1 Prestige Institute of Management and Research, Indore (M.P.), IN
Source
Review of Professional Management- A Journal of New Delhi Institute of Management, Vol 14, No 2 (2016), Pagination: 66-74Abstract
India is becoming one of the fastest growing banking markets in world due to various financial sector reforms, growth in the economy, rising foreign investments, favourable regulatory climate etc. This study evaluates the quality of service of public and private banks in the city of Indore from the perspective of the customer on the basis of framework of factors considered in early study of the public and private sector banks. Results of the pilot study explored eight factors namely security, empathy, services, and reliability, responsive, tangibles, accessible, considerate. Factors identified were further analyzed by applying Analysis of Variance (Anova). For measuring Service quality scale of SERVQUAL (as proposed by Chase, et al., 2001) was slightly modified and the target groups were administered with a structured questionnaire containing 22 quality items. The implication of this study is to highlight the importance of improving the service quality delivered by banking industry for the customer satisfaction.Keywords
Challenges, Customer Service, Customer Satisfaction, Banking Services, Service Quality.Full Text
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